Returns & Exchanges
At Mace Engineering Group, we strive for perfection in every stitch, but if your garment isn't the perfect fit, we offer a seamless 30-day return policy. Items must be returned in their original condition, unworn and with all tags attached, to qualify for a full refund or exchange.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your apparel in its original packaging and include the printed return authorization form inside the parcel.
Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing